How can we help you ?
Service & Maintenance
If I do not recharge for 2-3 months then what is the procedure for the next recharge?
In this case, the customer has to inform us in advance if he/she is not available for 2-3 months. We will then check the eligibility of the customer for the holiday plan. If eligible, you only pay 250/- INR for the installed machine to keep the subscription active, however, water purification won’t be available for use.
When the customer is not eligible for a holiday plan and fails to recharge for 15 days, then a pickup request is raised by us. The return/pick up of the machine will be done following that.
For more detail, please contact our customer service team at 08800762226.
Still can’t find an answer?
Feel free to contact us with question or enquires
088 0076 2226
care@livpuresmart.com
