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Service & Maintenance
If I do not recharge for 2-3 months then what is the procedure for the next recharge?
In this case, the customer has to inform us in advance if he/she is not available for 2-3 months. We will then check the eligibility of the customer for the holiday plan. If eligible, you only pay 250/- INR for the installed machine to keep the subscription active, however, water purification won’t be available for use.
When the customer is not eligible for a holiday plan and fails to recharge for 15 days, then a pickup request is raised by us. The return/pick up of the machine will be done following that.
For more detail, please contact our customer service team at 08800762226.