For Service Requests, Complaints, and Queries regarding Livpure Smart,
Call us at: (Available everyday from 9 AM to 7 PM)

088 0076 2226

Raise Service Ticket on Livpure Smart App

Raise a complaint, query, maintenance request, or service ticket easily via the Livpure smart app. It is a one-stop solution to check recharge history, water consumption history, plan validity, etc. With 24/7 app support and a detailed FAQ, you can also get proactive updates on the service ticket raised.

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Got Queries? Check FAQs for answers

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By creating an account on Livpure Smart, you agree to our Terms of Use, receive WhatsApp, SMS notifications or Call and consent to our cookie policy.

Livpure Smart Homes will collect and use your personal data for making your product booking and for providing the services you request. During this process, we may record your preferences as well as the information about any issues you encountered during your product. Our only objective of doing this is to better meet and exceed your needs during subsequent purchasing.

We may disclose your information to our service providers for analytical purposes so that we can better improvise your buying experience and our website facilities. Livpure Smart Homes has agreements to ensure confidentiality of all such information shared with service providers we work with for this purpose.

Please tick the boxes for your consent to the use of following personal data:

Onboarding of Customer

KYC

Product enhancement market feedback

Cookie policies

Customer experience

Shipping related services

All the information you give is voluntary. You have the legal right to apply for a copy of the information we hold on you and correct any inaccuracies as well as object to its use.

You may review, update, correct or delete your personal data by e-mailing us at [care@livpuresmart.com]. You may at any time also, contact our Data Protection Officer directly with questions and suggestions concerning data protection by e-mailing us at [grievance.officer@sar-group.com]

For a full description on how we process and keep safe your personal data, please see our Privacy Policy at: [ www.livpuresmart.com ]

Your personal data is kept secure. Only authorized employees, business partners, clients, contractors and other third-party providers (who have agreed to keep information secure and confidential) have access to this information.

Livpure shall retain personal data only as long as necessary for the fulfilment of the stated purposes and should be disposed thereafter. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

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088 0076 2226

Raise Service Ticket on Livpure Smart App

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