What are the plans or package you have?

We ensure that our consumers will pay only for what they drink, hence, our plans are designed keeping the consumption level of our users in mind. To know what package suits your consumption needs, click here

How to calculate pricing or plans?

We have a base amount for each of our subscription plans. On consuming over the base limit, additional cost per litre would be applicable. Our prices are inclusive of all additional taxes. Browse through our subscription plans click here

What benefits we have, if will purchase your plan?

Livpure Smart offers you a smart deal, where you will have to only pay for what you drink at just Rs. 1.2/litre. Added benefits of 6 stage water purification with ZERO investment, ZERO maintenance, ZERO installation cost.

How will you bill me?

With Livpure Smart, we offer you prepaid services, so you can avoid the hassles of billing process.

What kind of water purifier will you provide?

We offer you a 6 stage water purification technology with Livpure Bolt which is a 3-in-1 advantage with an RO + UV + Mineraliser. Our product is backed by Livpure smart app, where customers not only get a robust mechanism for maintaining machine health information but also a prompt service support that enables a hassle-free experience and no follow up calls. To read more on the 6 stage water purifiction process click here

Who will manage maintenance? And other issues?

Livpure Smart will manage all service and product related issues.

Are there any hidden charges, like deposit, installation cost, service cost etc.?

There are no hidden charges. With Livpure Smart you get the assurance of pure RO water with ZERO investment, ZERO maintenance, ZERO installation cost. Our subscription plans are inclusive of all taxes.

What if I have a problem with the purifier?

You can contact our customer care executive on +918061914384 or you can write to us on care@livpuresmart.com For your convenience, you can also reach us through Social media on our Twitter or Facebook pages.

Are taxes included in the pricing?

Yes, we have no hidden costs. Our prices include all additional taxes.

Can I change my billing plan?

Yes. During the last four days of your billing cycle, you will get an option to change your plan

How much time it will take for installation?

Installation shall be done within 48 hours (*T&C apply)

Whom we need to contact if any problem happen?

You can contact our customer care executive on +918061914384 or you can write to us on care@livpuresmart.com For your convenience, you can also reach us through Social media on our Twitter or Facebook pages.

Do I need to recharge every month?

Yes, if you have subscribed for 1 month plan. You can also opt for 6 months or 12 months subscription to avoid monthly recharges.

What happens if I damage or break the products?

How can we help you ?

Damage Charges

What happens if I damage or break the products?

Livure Smart Home will procure the damaged machine from the customer. The customer is liable to return the product to us without any demur or protest. In case of any damage Livpure Smart Homes will be entitled to claim the loss or damage of the product. Livpure reserves the rights to charge accordingly for the damage.

- Front cover damage: Rs. 1000

- Main body damage: Rs. 1,700

- Missing or malfunctioning Pump: Rs. 2,500

- Missing or malfunctioning Membrane: Rs. 2,500

- Missing or malfunctioning filter: Rs. 500 per price

- Missing or malfunctioning SMPS (Power supply): Rs. 700

Kindly note the charges can be updated from time to time. Kindly refer to the Terms of Use and Terms of Sale for more details.

Can I avail damage waiver during my tenure?

Unfortunately, damaged products will not be waived by Livpure Smart Homes.

What if I receive any damaged product at the time of installation?

If you received a damaged product at the time of the delivery, then the product will be replaced by the company.

Who will pay for the damage done during installation and while removing the machine?

We would bear the damage caused by our technician during installation, relocation, or maintenance to the water purifier or its accessories.

Still can’t find an answer?

Feel free to contact us with question or enquires

088 0076 2226