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Payments & Refunds

Will I get a refund if I cancel the subscription and the validity/water left in my account?

We recommend our customers to submit a cancellation request at least 7 days before their upcoming recharge due date for a seamless process. Please note that if you cancel within the first 3 months of installation, the recharge and deposit amounts are non-refundable. However, if you cancel after this initial period, your security deposit will be refunded upon the quality check of the returned machine.

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