How can we help you ?
How often do I need to sync my app?
It is required to sync the machine at least once every 24 hours. It is to ensure that the information regarding your water usage gets updated in the app for you to track and check daily. It is absolutely necessary to update after every recharge. In case you face any challenges doing the same, request you to follow the steps below:
- Log out & Login of the Livpure Smart app and further update it if required.
- Switch off your RO and wait for 2-3 minutes and further switch it on.
- Switch on your live location, Wi-fi/ Bluetooth and sync.
- Log in and select your machine.
- Enable Bluetooth and allow permission.
- Click on settings to configure.
- It takes 30 seconds to 2 minutes to reconnect.