What are the plans or package you have?

We ensure that our consumers will pay only for what they drink, hence, our plans are designed keeping the consumption level of our users in mind. To know what package suits your consumption needs, click here

How to calculate pricing or plans?

We have a base amount for each of our subscription plans. On consuming over the base limit, additional cost per litre would be applicable. Our prices are inclusive of all additional taxes. Browse through our subscription plans click here

What benefits we have, if will purchase your plan?

Livpure Smart offers you a smart deal, where you will have to only pay for what you drink at just Rs. 1.2/litre. Added benefits of 6 stage water purification with ZERO investment, ZERO maintenance, ZERO installation cost.

How will you bill me?

With Livpure Smart, we offer you prepaid services, so you can avoid the hassles of billing process.

What kind of water purifier will you provide?

We offer you a 6 stage water purification technology with Livpure Bolt which is a 3-in-1 advantage with an RO + UV + Mineraliser. Our product is backed by Livpure smart app, where customers not only get a robust mechanism for maintaining machine health information but also a prompt service support that enables a hassle-free experience and no follow up calls. To read more on the 6 stage water purifiction process click here

Who will manage maintenance? And other issues?

Livpure Smart will manage all service and product related issues.

Are there any hidden charges, like deposit, installation cost, service cost etc.?

There are no hidden charges. With Livpure Smart you get the assurance of pure RO water with ZERO investment, ZERO maintenance, ZERO installation cost. Our subscription plans are inclusive of all taxes.

What if I have a problem with the purifier?

You can contact our customer care executive on +918061914384 or you can write to us on care@livpuresmart.com For your convenience, you can also reach us through Social media on our Twitter or Facebook pages.

Are taxes included in the pricing?

Yes, we have no hidden costs. Our prices include all additional taxes.

Can I change my billing plan?

Yes. During the last four days of your billing cycle, you will get an option to change your plan

How much time it will take for installation?

Installation shall be done within 48 hours (*T&C apply)

Whom we need to contact if any problem happen?

You can contact our customer care executive on +918061914384 or you can write to us on care@livpuresmart.com For your convenience, you can also reach us through Social media on our Twitter or Facebook pages.

Do I need to recharge every month?

Yes, if you have subscribed for 1 month plan. You can also opt for 6 months or 12 months subscription to avoid monthly recharges.

How can we help you ?

General

What is Livpure Smart?

Where is your Headquarters/Corporate office?

How does Livpure Smart Subscription work?

Why is renting better than buying?

What are the benefits of renting RO purifiers from Livpure Smart?

Will I get a new RO machine?

What is the condition of RO products rented through Livpure Smart?

What are the eligibility criteria to avail the services?

Do you provide services throughout India?

How often do I need to sync my app?

It is required to sync the machine at least once every 24 hours. It is to ensure that the information regarding your water usage gets updated in the app for you to track and check daily. It is absolutely necessary to update after every recharge. In case you face any challenges doing the same, request you to follow the steps below:

Log out & Login of the Livpure Smart app and further update it if required.
Switch off your RO and wait for 2-3 minutes and further switch it on.
Switch on your live location, Wi-fi/ Bluetooth and sync.
- Log in and select your machine.
- Enable Bluetooth and allow permission.
- Click on settings to configure.
- It takes 30 seconds to 2 minutes to reconnect.